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Shipping & Delivery

Shipping Delivery Policy

Last updated March 14, 2026

This Shipping & Delivery Policy is part of our Terms and Conditions and should be read alongside our main Terms and Conditions.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

What Are My Shipping Delivery Options?

We offer various shipping options. In some cases, a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Free Shipping

We offer free standard shipping on selected products. Shipping costs for other items will be calculated during checkout. Shipping times are estimates and may vary depending on supplier processing times and shipping carrier delays.

Free shipping applies to orders that include items eligible for free shipping, as indicated on the product page.

Shipping Fees

We also offer shipping at the following rates:

Shipping Method Shipping Fee
Free standard shipping
Estimated delivery: 7–15 business days. Shipping times are estimates and may vary depending on supplier processing times, carrier delays, or logistics issues.
$0

If you select a shipping option, we will follow up after you have placed the order with any additional shipping information.

All times and dates given for delivery of the products are given in good faith but are estimates only.

Estimated Delivery Times

All shipping times provided on this website are estimates only. Delivery may take longer due to supplier processing times, carrier delays, weather conditions, high shipping demand, or other factors beyond our control.

Third-Party Suppliers

Products are fulfilled and shipped by third-party suppliers. We are not responsible for shipping delays, lost packages, or errors caused by suppliers or carriers.

Shipping Addresses

Customers are responsible for providing accurate shipping information. We are not liable for packages delivered to incorrect or incomplete addresses.

Package Loss or Damage

Once a package has been handed over to the carrier, we are not responsible for loss, theft, or damage during shipping. We will assist customers in contacting the carrier, but ultimate responsibility lies with the shipping provider.

Seasonal Delays

During holidays, peak sales periods, or global supply chain disruptions, shipping times may be extended. Please allow extra time for delivery.

Product Eligibility

Some products may qualify for free shipping while others may incur shipping charges. Shipping fees, if applicable, will be displayed at checkout.

Do You Deliver Internationally?

We do not offer international shipping.

Are There Other Shipping Restrictions?

  • We currently ship only within the United States. International shipping is not available.
  • All orders are fulfilled by our suppliers and shipped directly to customers. In-store or curbside pickup is not offered.
  • Some items may have shipping limitations due to size, weight, fragility, special packaging requirements, or safety requirements for certain baby products.
  • Customers must provide complete and accurate shipping information. We are not responsible for packages delivered to incorrect or incomplete addresses.
  • Certain products may be subject to additional shipping restrictions imposed by our suppliers or shipping carriers.

What Happens If My Order Is Delayed?

If delivery is delayed for any reason, we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

Other Shipping Details

Order Tracking

Once your order has been shipped, a tracking number will be provided when available. Customers can use this number to monitor the shipment’s progress.

Lost or Damaged Packages

After a package is handed to the carrier, we are not responsible for loss, theft, or damage during transit. We will assist customers in contacting the carrier to resolve issues, but the responsibility ultimately lies with the shipping provider.

Estimated Delivery Times

All delivery times provided on our website are estimates only. Actual delivery may vary due to supplier processing times, carrier delays, weather conditions, or other factors beyond our control.

Customer Support

For any questions or concerns regarding shipping, tracking, or delivery, customers can contact our support team through our website. We are committed to assisting customers in resolving shipping-related issues as efficiently as possible.

Questions About Returns?

If you have questions about returns, please review our Return Policy.

How Can You Contact Us About This Policy?

If you have any further questions or comments, you may contact us by:

Returns & Exchanges

Return Policy

Last updated January 31, 2026

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund, store credit, or an exchange. Please see below for more information on our return policy.

Returns

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

Return Process

To return an item, please email customer service at naturesbabycare@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

Nature's Baby Care

Attn: Returns

RMA #

United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

Refunds

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1–2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

Exceptions

The following items cannot be returned or exchanged:

  • Personal care and hygiene items.
  • Opened or used products.
  • Items not in original packaging.
  • Gift cards.
  • Final sale items.

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

  • Sale items are final sale and cannot be returned.
  • Returned items must be unused, in their original packaging, and in the same condition as received. Returns without prior authorization will not be accepted. Original shipping costs are non-refundable. We reserve the right to refuse returns that do not meet these conditions.

Questions

If you have any questions concerning our return policy, please contact us at:

naturesbabycare@gmail.com